Terms & Conditions
CarryaRound Limited Terms and Conditions of Sale (Trade)
1. DEFINITIONS
In these Conditions the following expressions shall have the following meanings:
- "the Company" means CarryaRound Limited
- "Goods" means the articles or things or any of them described in the Contract;
- "the Buyer" means the person, firm or company with whom the Contract is made by the Company, whether directly or indirectly through an agent or factor who is acting for or instructed by or whose actions are ratified by such person firm or company;
"Company's Premises" means the premises mentioned in the Company's quotation or other contractual document or if not so mentioned means the Company's head office at
Oasis House, One Eastern Avenue, Gloucester, GL4 6PD, United Kingdom.
- "the Contract" means the Company's quotation for the sale or supply of the Goods and any document referred therein, these Conditions of Sale, the Company's acknowledgement of the Buyer's order for the Goods and the Buyer's order for the Goods, and if there shall be any inconsistency between the documents comprising the Contract they shall have precedence in the order herein listed
2. GENERAL
These conditions shall be deemed to be incorporated in all contracts of the Company to sell Goods and in the case of any inconsistency with any order letter or form of contract sent by the Buyer to the Company or any other communication between the Buyer and the Company whatever may be their respective dates the provisions of these conditions shall prevail unless expressly varied in writing and signed by a director on behalf of the Company. Any concession made or latitude allowed by the Company to the Buyer shall not affect the strict rights of the Company under the Contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the Contract the other conditions shall continue in full force and effect.
3. ORDERS including sale or return
- Unless verbal, telephone or telegraphic orders and any variations to orders are confirmed in writing by the Buyer the Company shall not be responsible for errors or subsequent misunderstandings.
- Notwithstanding that the Company may have given a detailed quotation no order shall be binding on the Company unless and until it has been accepted in writing by the Company.
- A signature provided by the buyer or its employees on the sale or return document will become a binding agreement.
- Goods supplied on a sale or return basis remain the property of GMHS until the item is sold to a third party consumer and the monies are paid in full to the Company. The buyer who originally ordered the goods from the Company is responsible for any loss howsoever caused and will reimburse the Company in full regardless of their losses incurred. If goods are stolen by a third party the buyer to whom the goods are supplied in good faith will reimburse the company in full within thirty days of the theft.
- Goods remaining unsold after three months will be recalled by the company at their sole discretion. However they can, by written agreement, be retained by the buyer for a further period of three months and up to six months if both parties conclude that this would be beneficial. If however demand is slow then the company reserves the right to withdraw stock from the buyers’ premises without notice to restock elsewhere.
- Any goods returned to the company will be at the sole cost of the buyer.
Any goods supplied by the company will not be sold by a buyer other than through a retail outlet.
4. PRICES
- The price payable for Goods shall, unless otherwise stated by the Company in writing and agreed on its behalf, be the list price of the Company current at the date of despatch.
- Good supplied will not be sold at not more than the recommended retail price as determined by the company. The buyer can however sell at any price less than the recommended retail price as they see fit. If the buyer chooses to sell at less than the recommended retail price then this will not alter the wholesale price as fixed by the company.
- If the buyer intends to sell goods at less than the recommended retail price then the buyer must inform the company what the new lower price will be and for how long the promotion will last.
- All prices are inclusive of Value Added Tax for EC (European Community) retail customers. Where Value Added Tax is excluded for trade customers then this will be charged at the appropriate rate.
- The Company's prices are subject to adjustment to take account of any variation in the Company's costs including (but not limited to) variations in wages, the cost of materials, exchange rate fluctuations, alterations of duties and other costs since the date of the Company's quotation or (if no quotation is issued) the Buyer's order. The Company accordingly reserves the right to adjust the invoice price by the amount of any increase or decrease in such costs after the price is quoted. The invoice so adjusted shall be payable as if the price set out therein were the original contract price.
- The price of goods sold to residents outside the EC includes a delivery charge which is inclusive in the price of the product. Delivery charges for residents within the EC are paid by GMHS but VAT is inclusive in the price of the product. These terms and conditions on price ensure that we can bring the same all inclusive price to all of our customers around the world.
All orders placed will be invoiced and charged in GBP. All goods are sold subject to the price ruling at the time of invoicing.
Residents of UK and EC countries pay VAT on parts and delivery. For EC businesses who are VAT registered, we require your VAT number and official order to export at VAT exempt prices. For worldwide (outside the EC) orders sent direct from our premises, VAT is not applicable.
5. TERMS OF PAYMENT
- Unless otherwise stated by the Company in writing and recorded on the Company's acknowledgement of order, payment shall be due in cash or cleared funds:
- For Sale or Return Goods, payment shall be within five (5) working days (subject to credit), save that payment shall become due in any event forthwith upon the occurrence of any of the events referred to in Condition 13 hereof.
- For Purchased Goods, payment shall be within thirty (30) Days Net (subject to credit), save that payment shall become due in any event forthwith upon the occurrence of any of the events referred to in Condition 13 hereof.
- Without prejudice to any other rights it may have, the Company is entitled to charge interest at 4% above the then Current Base Rate of Lloyds TSB Bank PLC on overdue payments of the price of the Goods.
6. DELIVERY
- All times or dates given for delivery of the goods are given in good faith but without any responsibility on the part of the Company. Time of delivery should not be of the essence of any contract nor shall the Company be under any liability for any delay beyond the Company's control.
- Where the Goods are handed to a carrier for carriage to the Buyer or the United Kingdom port for export any such carrier shall be deemed to be an agent of the Company and not of the Buyer for the purposes of Sections 44, 45, and 46 of the Sale of Goods Act 1979.
- The Buyer agrees that Section 32(3) of the Sale of Goods Act 1979 shall not apply to Goods sent by the Company.
- No liability for non-delivery loss of or damage of the Goods occurring prior to delivery or for any claim that the Goods are not in accordance with the Contract will attach to the Company unless claims to that effect are notified in writing by the Buyer to the Company (and in the case of claims for non-delivery loss or damage with a copy to the carrier if the Company's own vehicles have not been used to deliver the Goods): (a) within seven days of delivery for loss damage or non-compliance with the Contract or (b) within ten days of the date of the invoice for non-delivery.
- In the event of a valid claim for non-delivery, loss damage or non-compliance with the Contract the Company undertakes at its option to replace the Goods at its expense but shall not be under any further or other liability to any person in connection with such non-delivery loss damage or non-compliance.
If the Buyer shall fail to give notice in accordance with condition 6(4) above the Goods shall be deemed to be in all respects in accordance with the Contract. Without prejudice to earlier acceptance by the Buyer it shall be bound to accept and pay for the same accordingly.
7. RETURNS
Goods supplied in accordance with the Contract cannot be returned without the Company's prior written authorisation. Duly authorised returns shall be sent to the Company's Premises at the Buyer's expense. We must be notified.
8. PACKING AND CARRIAGE
Unless otherwise agreed by the Company in writing the prices of the Goods are exclusive of packing and carriage to wholesale customers only.
Claims for non delivery will not be entertained unless made in writing within 7 days of advice. Claims for damaged goods must be signed for “as damaged” at time of delivery. No claim will entertained unless made in writing within 7 days of delivery. Goods remain the property of CarryaRound Limited until full payment is received.
9. PASSING OF TITLE AND RISK
- From the time of delivery the Goods shall be at the risk of the Buyer who shall be solely responsible for their custody and maintenance but, unless otherwise expressly agreed in writing, the Goods shall remain the property of the Company until all payments under the Contract have been made in full and unconditionally. Whilst the ownership of the Company continues, the Buyer shall keep the Goods separate and identifiable from all other goods in its possession as bailee for the Company.
- In the event of any resale by the Buyer of the Goods the beneficial entitlement of the Company shall attach to the proceeds of sale or other disposition thereof so that such proceeds or any claim therefore shall be assigned to the Company and until and subject to such assignment shall be held on trust in a separate identified account for the Company by the Buyer who will stand a strictly fiduciary capacity in respect thereof.
In event of failure to pay the price in accordance with the Contract, the Company shall have power to re-sell the Goods. Such power being additional to (and not in substitution for) any other power of sale arising by operation of law or implication or otherwise and for such purposes the Company and its servants and agents may forthwith enter upon any premises or land occupied or owned by the Buyer to remove the Goods.
10. CONDITIONS AND WARRANTIES
- The Contract shall not constitute a sale by description or sample.
- Any conditions or warranties (whether express or implied by statute common law or arising from conduct or a previous course of dealing or trade custom or usage) as to the quality of the Goods or their fitness for any particular purposes (even if that purpose is made known expressly or by implication to the Company) or as to the correspondence of the Goods with any description or sample are hereby expressly negatived.
11. DEFECTIVE GOODS
- The Buyer shall inform the Company as soon as practicable after the date which such defect appeared to the product.
- In the case of Goods not manufactured by the Company, the Company will pass on to the Buyer to the extent that it is able, any benefits obtainable under any warranty given by the Company's supplier provided that the Goods have been accepted and paid for.
- Nothing herein shall impose any liability on the Company in respect of any defect in the Goods arising out of the acts, omissions, negligence or default of the Buyer its servants or agents including in particular without prejudice to the generality of the foregoing any failure by the Buyer to comply with any recommendations of the Company as to storage and use of the Goods (including without limitation any instructions provided by the Company as to the use or application of the Goods).
Nothing herein shall have the effect of excluding or restricting the liability of the Company for death or personal injury resulting from its negligence in so far as the same is prohibited by United Kingdom statute.
12. CONSEQUENTIAL LOSS
The Company shall not be liable for any costs claims or damages or expenses arising out of any tortious act or omission or any breach of contract or statutory duty calculated by reference to profits, income, production or accruals or loss of such profits, income, production or accruals by reference to accrual of such costs, claims, damages or expenses on a time basis.
13. DEFAULT ON INSOLVENCY OF THE BUYER
If the Buyer shall be in breach of any of its obligations under the Contract or if any distress or execution shall be levied on the Buyer's property or assets or if the Buyer shall make or offer to make any arrangement or composition with his creditors or commit any act of bankruptcy or if any bankruptcy petition be presented against him or (if the Buyer is a company) if any Resolution or Petition to wind up such company shall be passed or presented or if a Receiver of the whole or any part of such company's undertaking property or assets shall be appointed, the Company in its discretion and without prejudice to any other right or claim may by notice in writing determine wholly or in part any and every contract between the Company and the Buyer or may (without prejudice to the Company' s right subsequently to determine the contract for the same cause should it so decide) by notice in writing suspend further deliveries of Goods until any defaults of the Buyer be remedied.
14. LIMITATION OF LIABILITY
The liability of the Company to the Buyer for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances shall exceed the price of the Goods.
15. REPRESENTATIONS
No statement description information warranty condition or recommendation contained in any catalogue price list advertisement or communication or made verbally by any of the agents or employees of the Company shall be construed to enlarge, vary or override in any way any of these conditions
16. FORCE MAJEURE
The Company shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from or hindered in or delayed in manufacturing obtaining or delivering the Goods by normal route or means of delivery through any circumstances beyond its control including but not limited to strikes, lock-outs, accidents, war, fire, reduction in or unavailability of power at manufacturing plant, breakdown of plant or machinery or shortage or unavailability of raw materials from normal source of supply
17. HEADINGS
The headings in these conditions are intended for reference only and shall not affect their construction.
18. PROPER LAW
The Contract shall in all respects be governed by English Law and shall be deemed to have been made in England and the Buyer and the Company agree to submit to the non-exclusive jurisdiction of the English Courts.
20. DISCLAIMER
CarryaRound Limited does not take any responsibility for the application and use of any product as its use is beyond our control. Any damage or injury caused to a person or property howsoever caused is not the responsibility of CarryaRound Limited or its agents and is used solely at the buyer/users risk.
T & C's For Online Sales & Ebay Sales
NOTE: These Terms and Conditions are supplied as a guide only. Please refer to the EU Distance Selling Directive at the website address below for information on how this affects your online store:
http://www.hmso.gov.uk/si/si2000/20002334.htm
Please Note: As from 20th February 2010 we are not accepting credit card payments so please ignore the 'Payment' section below. For small quantity purchases please either contact us directly or purchase from our selection available on ebay, please Click Here to view.
Payment
We accept Credit Card, Debit Card payments via Paypal payment gateway.
Cards we accept, (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch).
We also accept payment via PayPal / Cheque / Bankers Draft / Cash (when collecting in person)
The goods will not be delivered until the customer's funds that have been paid to CarryaRound.com have cleared in full.
Order Notes
Please note that all transactions will be carried out in Pound Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. CarryaRound.com monitor prices on a daily basis.
Delivery
Your order will be sent to you in 1 to 6 days. International orders will be sent to you in 3 to 14 days.
Credit Card Security
At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.
Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss guarantee.
Contacting us
Please contact us at the details below:
Postal Address:
CarryaRound
Oasis House
1 Eastern Avenue
Gloucester
GL4 6PD
Phone: 01452300519
Fax: 01452300519
Email: info@carryaround.com
Web: www.carryaround.com
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm CarryaRound or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. CarryaRound owns the copyright in all materials on this site.
Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of CarryaRound or the property of their respective owners and is protected by United Kingdom copyright laws.
Tradmarks
All trademarks that appear on this site are the property of their respective owners
CarryaRound.com Full Terms And Conditions
USER AGREEMENT
CarryaRound.com is designed to provide an enjoyable and informative experience for all users. To ensure maximum enjoyment for all, we have created the following guidelines that apply to every aspect of CarryaRound.com. Your use of CarryaRound.com constitutes your agreement to abide by the following rules.
The following User Agreement ("Agreement") governs the use of the CarryaRound.com ("Company" and "Vendor") site ("Site"). Please read the rules contained in this Agreement. You can access this agreement at various points throughout the Site. Your use of the Site will constitute your agreement to comply with the rules stated here in. If you cannot agree with these rules, please do not continue using the Site. CarryaRound.com and CarryaRound.com's contractors ("Service Provider") (jointly referred to as "We") expressly reserves the right to revise the rules contained in this Agreement. You are encouraged to periodically visit this page to review the rules. Notice of revisions to this agreement will be announced on this page. Continued access of the Site will constitute your acceptance of the changes or revisions to the Agreement.
Use of the Material by You
CarryaRound.com authorises you to view and use the material on this Site solely for your personal, non-commercial use. The content of this Site such as text, graphics, images, and other materials ("Materials"), are protected by copyright under both England & Wales and foreign law. Unauthorised use of the material may violate copyright, trademark, and other laws. You must retain all copyright and other proprietary notices contained in the original Materials and on any copies you make of the Material for your personal use.
You may not sell or modify the Material in any way for any public or commercial purpose. The use of the Material on any other web site or in any networked computer environment for any purpose is prohibited. If you violate the terms of this Agreement, CarryaRound.com and Service Provider reserve the right to terminate your access to the Site, and you must immediately destroy any copies you have made of the Material.
Links to other sites
As a convenience to you, we may provided links to other sites where we feel it is appropriate. Our decision to link to third party sites is not an endorsement of the content in the linked site. We are not responsible for the content of linked third-party sites, nor do we make any representations regarding the content or accuracy of material on third party sites. If you decide to access linked third-party sites, you do so at your own risk.
General
If you access the Materials outside the United Kingdom, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. This Agreement is governed by the internal and substantive laws of England and Wales without regard to its conflict of laws principles. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such terms or any other terms.
Contracts
This does not affect your statutory rights as a consumer.
Consumer Law
We agree to meet the obligations set out under the consumer protection laws currently in force including:
· the Sale of Goods Act 1979;
· the supply of Goods and Services Act 1982;
· the Consumer Credit Act 1974;
· the Trade Descriptions Act 1968;
· the Unfair Contract Terms Act 1977 and the 1994 Regulations;
· the Consumer Protection Act. 1987; and
· the Consumer Protection (Distance Selling) Regulations 2000.
Severability If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to any law, the remaining provisions shall remain in full force and effect as if said provision never existed provided that the contract is capable of continuing in existence without the unfair term.
Termination
CarryaRound.com and the Service Provider possess the right to terminate your ability to access the Site for any reason, without notice.
As a user, you are responsible for your own communications and are solely responsible for the consequences of their posting. You must not do the following: post material that is copyrighted, unless you are the owner or have express permission of the copyright owner, post material that reveals trade secrets, unless you own them or have express permission of the owner, post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others, post any material that is obscene, defamatory, threatening, harassing, abusive, or embarrassing to another user or any person or entity, post a sexually explicit image, post advertisements, any posting that interrupts or runs contrary to the purpose of the Site, solicit for business without permission, post chain letters or pyramid schemes, post solicitations for charitable religious, social, or political organisations or impersonate another person. This list is not exhaustive of prohibited conduct. You must also obey the laws governing your jurisdiction. We do not represent or guarantee the truthfulness, accuracy or reliability of any communications posted by other users, nor do we endorse any opinion expressed by our users. You acknowledge that any reliance on material posted by other users will be at your own risk.
Neither CarryaRound.com nor the Service Provider is able to review all communications posted on the Site. We are not responsible for screening or monitoring the postings. The content of any posting by the user on the Site is created by the users, and the author of that communication is responsible for its consequences legal or otherwise. If notified by a user of the Site or a party effected by a posting which allegedly does not conform to the rules stated herein, CarryaRound.com and Service Provider reserve the right to investigate the allegation and determine in good faith and at our sole discretion whether to remove the communication. You can alert us of postings that do not comply with these rules by sending a detailed message here.
In the event that any legal action is taken because of a posting you create, you agree to defend, indemnify, hold harmless and pay any reasonable legal and accounting fees without limitation incurred by CarryaRound.com, its officers, directors, employees, Service Provider, its officers, directors, employees, and any third party implicated in an action. Products Disclaimer
We are pleased that you have decided to purchase products offered by vendors here in CarryaRound.com. To ensure that you are aware of your rights in purchasing products offered by vendors here in CarryaRound.com we have created the following products disclaimer. Your order submission through CarryaRound.com constitutes your agreement to the following product disclaimer.
Entire Agreement
All services provided to you by CarryaRound.com are subject to these terms together with any previous written or verbal representations given or made by CarryaRound.com or any representatives of CarryaRound.com. Thank you for taking the time to review the terms and conditions of use for CarryaRound.com. We encourage you to periodically review these rules to keep yourself apprised of any revisions to this Agreement. If you do not agree to the terms contained in this Agreement, please exit the Site. These terms and conditions do not affect your statutory rights as a consumer.
Privacy Policy Statement
We at CarryaRound.com are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
· your name
· address
· phone number
· email address
· credit/debit card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We will not transfer your information outside the EEA (European Economic Area). We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Customer Information
On certain pages of the CarryaRound.com web site, we collect information that you submit should you choose to register to receive communications from us. The following are the types of personal information collected so that we can send you requested newsletters and alerts on special events:
· Name
· E-mail Address
When you enter a CarryaRound.com contest or other special promotion, we may ask for your name, address and e-mail address so we can administer the promotion and notify winners. We may use the information you have submitted to occasionally alert you regarding important functionality changes to the CarryaRound.com website. We use return e-mail addresses to answer the e-mail we receive as inquiries about our website. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on new properties and services.
When you order, we need to know your Name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order. We may also ask for your telephone number which enables us or our contractor to contact you urgently if there is a problem with your order.
Please note that information we collect may be transferred outside the European Economic area for the purposes of processing and in order to maintain accounts.
Your Consent
By submitting information to CarryaRound.com, you consent to the collection and use of this information by CarryaRound.com and its Service Provider. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.
Data Security
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedures necessary to protect your privacy. You can correct factual errors in your personal information on orders or as a member of CarryaRound.com by sending us a request that credibly shows the data's inaccuracy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Improving Our Service
CarryaRound.com does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve CarryaRound.com. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many men or women visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.
Cookies
Cookies are pieces of information left in the settings of your web browser to identify your computer to a website when you return. Whenever a website welcomes you and tailors data to your specifications, it is reading a cookie left in your browser and identifying information you may have registered during previous visits, such as your viewing preferences. CarryaRound.com uses cookies to keep track of your viewing preferences and allow us to tailor information. Cookies are optional on the CarryaRound.com website. The security systems on the site will retain fewer security violations if cookies are switched on.
International Privacy
The above privacy statement may not be applicable in all countries of CarryaRound.com visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.
Contacting CarryaRound.com
If any questions you may have regarding our privacy policy haven't been answered here, please contact us at CarryaRound.com. The above guidelines are subject to change in policies and may vary at CarryaRound.com sites around the world.
Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. If we are unable to contact you we will treat the order as cancelled. All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Delivery
CarryaRound.com always endeavours to adhere to delivery estimates but they are unfortunately estimates and with the best will in the world and the most efficient systems, things sometimes do go wrong, very often outside of our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods and time is not of the essence.
RETURNS/REFUND POLICY FOR CarryaRound.com
At CarryaRound.com, we want you to be satisfied every time you shop with us. Occasionally however, we know that you may want to return items. To help you with this process please see our returns policy below.
Damage
In the unlikely event you should receive your goods damaged we will arrange a replacement item for you. It is your responsibility to notify us within 72 hours of receipt that an item has been received damaged (please see risk below). To notify CarryaRound.com Customer Service of any damage to your products (s) please Contact Us
Refund Policy
At CarryaRound.com we want to offer you peace of mind by allowing you to return any item free of charge and picked up from a location convenient to you. Please read below for our terms and the contact e-mail address. Our customer service advisors will ensure that your return is handled as quickly as possible.
Unused Purchases
All unused purchases may be returned within 30 days for a full refund. Contact us and we will arrange a free pick up of your goods. Please note that any delivery charges incurred on your original shipment will not be refunded. Please also note that custom made products cannot be returned unless they are faulty.
Faulty Goods.
Please contact us and we will arrange collection of your faulty goods. If your purchase is less than 30 days old we will replace the item with a new one. If your purchase is older than 30 days then we will either arrange replacement or repair if applicable and then ship the item back to you as soon as possible. All Products are backed by a 12 Month Guarantee.
Please check quantity of pieces delivered against the carrier's paperwork and note shortages against the carrier's documentation. |